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About us

Origin story

In spite of decades of activity on labour standards, we are not seeing enough real world benefit to workers in global supply chains. Since 2023, we've been on a mission to change the narrative and improve results. 

Team

We are a team of staff and consultants, specialists in our respective fields, united by our shared vision to improve working conditions in global supply chains

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Manager, Business + Human Rights

Batoul Bennani

Batoul leads on project management, client and stakeholder engagement. 

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  • Background in international law

  • 5+ years in business and human rights in MENA, Sub-Saharan Africa and Latin America

  • BSR and United Nations (ESCWA)

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Head of Policy

Ben Rutledge

Ben leads on policy, thought leadership and strategic partnerships.

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  • Responsible business conduct, human rights due diligence and responsible contracting

  • 18 years in business and human rights

  • UN, OECD and Harvard

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Senior Advisor, Impact

Danielle Stein

Danielle leads on impact strategy, theory of change and monitoring and evaluation systems.

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  • 15+ years in theory of change and Actor-Based Change (ABC) 

  • UK gov, foundations, Palladium, Itad, Social Development Direct, Integrity

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Founder/CEO

Kate Robinson

Kate leads organisational strategy, business development and quality assurance.​

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  • Founded the Outcome Gap in 2023 

  • 20+ years in business + human rights

  • Sedex, Ethical Trading Initiative, Integrity, CARE International and the United Nations​

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Senior Advisor, Data Analytics

Laura Richter

Laura advises on data visualisation, impact dashboards and data flows.

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  • Data Scientist with PhD in Astrophysics 

  • 20+ years in data analytics, automation, machine learning and AI

  • Technology, fintech and scientific data 

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Senior Advisor, Communications

Lindsay Wright

Lindsay leads on communications, media and content strategy.

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  • Thought leadership, social media

  • 30+ years in public, non-profit and private sectors

  • ETI, Better Buying and Cascale

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Advisor, Impact

Marta Herrera

Marta advises on impact measurement, theory of change and evaluation projects.

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  • Impact measurement, MEL and data systems

  • 7+ years in social impact and human rights 

  • U.S. Agency for International Development and Obama Foundation

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Senior Advisor, Data Science

Matt Prescott

Matt advises on statistical analysis and data management. 

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  • Data science, statistics and programming

  • 15+ years as a professional astronomer 

  • Liverpool John Moores University and University of the Western Cape

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Senior Advisor, Impact Ops and Innovation

Matt Putkoski

Matt leads on creating and scaling sustainability data systems.

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  • Specialist in scaling systems for impact

  • 15+ years experience in HRDD, sustainability data and social impact

  •  Amazon/AWS and the US military

Our Principles

Transparency

Supply chain data opacity is a key driver of inequality. We want to overturn this power dynamic via a long-term open data agenda

Accountability 

Due diligence should be done with people, not to them.

We embed accountability across the whole supply chain.

Safety

Data is political. We take every precaution to ensure that data is secure, anonymised, and aggregated, so sharing it never puts people at risk.

Why choose us

Fewer Audits. More Impact.
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  • We help you move beyond compliance toward continuous improvement

  • By embedding Monitoring, Evaluation, Accountability and Learning (MEAL) into your Human Rights Due Diligence (HRDD) decisions, we turn insights into real‑world change.

 

Identify. Understand. Act.
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  • Discover why problems exist — and which actions will deliver results.

  • Our unique approach combines deep human rights expertise with advanced data analytics, enabling you to uncover root causes, target the right interventions, and measure what truly matters.

  • We help you build the indicators, evidence systems and reporting methodology to demonstrate due diligence effectiveness, to corporate leadership, value chain partners, and under emerging regulatory frameworks such as EU CSDDD and CSRD/ESRS. 

 

People First.
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  • We don’t only work with systems — we work with people.

  • As a small, dynamic team, we build hands‑on partnerships that are responsive, personal, and tailored to your real‑world challenges.

  • Together, we help you create meaningful, measurable improvements — not more paperwork.

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